Counseling Associates has a team of highly trained professionals delivering a wide array of services while utilizing the most successful and cutting edge techniques. Each year we seek input from our stakeholders and clients for our service delivery and ongoingly continue to look for ways to improve our services.
This this past fiscal year, our primary referral sources that were surveyed responded with a 92% satisfaction rate of services. Our clients reported 95% of overall satisfaction of services to being Good to Very Good. Some of the things are clients are saying include:
“I have honestly never had a bad experience here or with anybody who works here.
I am largely blind and get confused easily and everybody here has ALWAYS been VERY understanding and very helpful.
I really do love this place and all of the people that work here.”
“The staff and therapists always exude professionalism and are personable.”
“I loved being able to walk in the same day when I really needed to see someone and getting worked in.”
“The providers accommodate my needs and the children feel safe in their environment.”
“Your doing great, and I honestly can’t think of anything to improve on. I’m in a much better place now thanks to you.”
“The care is wonderful and the treatment is helping.”
“I love the friendliness of the office.”
“Everything is great…even the restrooms!”
“Nothing needs to change. I appreciate all you do for me. Just keep up the good work.”
“The environment is warm and friendly.”
“Thank you! No complaints. Excellent staff.”